At REVolve we find ourselves when we lose ourselves in the music

FIRST TIME RIDE?

First ride? Welcome! We want to make your first REV experience as amazing as possible. Your first ride is always on us! (excludes Spin 101 and Special Event Rides).

Head on over to the My Account page and click on “Sign Up” to create your user profile. Next, DM us on Instagram or Facebook so that we can add your First Ride Free pass to your account. Then, once we have confirmed that your free pass has been loaded to your account go to the Book Your Bike page to check out our schedule, choose a ride that works for you and click on an available bike to book for first ride!

Please arrive 15 minutes before the start of your first class so we can familiarize you with the studio and get you setup on your bike.

ADVANCE BOOKING

Classes can be booked up to 7 days in advance. Every day at 8:00 am an additional day of classes becomes available for booking. 

CANCELLATION & NO-SHOW POLICY

In an effort to ensure no rider goes without a bike, we enforce a strict 8-hour cancellation window. This gives us enough time to notify those on the waitlist that a spot has opened for them to hop on a bike. If you are a class package holder and wish to cancel, you must do so no less than 8 hours prior to the start of the class. Any cancellations made less than the 8 hour window will be considered a ‘late cancel’ and the class credit will be not be returned to your account. If you are a monthly membership holder and wish to cancel, you must do so no less than 8 hours prior to the start of the class. Any cancellations made less than the 8 hour window will be considered a ‘late cancel’ and will be subject to late cancellation fee of $17 or whatever the single class rate is at that point in time.

If you have booked a spot and you do not cancel and you do not show up, REVolve Cycle reserves the right to charge a No Show fee in the amount of $20.00 ($10.00 for the REV Relief Ride). This is in addition to the loss of the class credit or charge in the case of unlimited monthly passholders. 

The No Show fee will be charged to the credit card you have on file. If you do not have a credit card on file or the transaction does not go through, the fee will represent an outstanding charge against your account. REVolve Cycle reserves the right to suspend your account until any outstanding fees have been paid.

HOW DOES THE WAITLIST WORK?

Full house? No problem! Pop your name on to our waitlist.

If a spot opens up in the class prior to the 8 hour cancellation window, wait list participants will be added to the class in the order that they joined the list. If you get a spot you will be notified by email. If you are enrolled on the waitlist be sure to check your email regularly so as not to miss your spot.

If a spot opens up in the class inside of the 8 hour cancellation window, an email will go out to everyone on the wait list and the spot(s) will be assigned on a first-come first-served basis.

If you are on the waitlist, it is assumed you plan to ride. Once your name has been taken from the waitlist your account will be charged accordingly. If you get added to a class and have failed to remove yourself from the list within our cancellation window, standard cancellation fees will apply.

ARRIVING LATE?

If you are not signed in to the class at least 5 minutes before the class is scheduled to begin, your bike may be given to a walk-in or those on the waitlist trying to get into the class. Please ensure you arrive early to claim your spot! Late entry will not be permitted into the studio once a class has started, due to safety.

The outside doors will be locked 5 minutes before the start time of every class. This ensures that everyone is on their bike and setup ready for the class to start on time.

WHAT TO WEAR?

Expect to sweat. We recommend comfortable athletic wear that is breathable and will allow you to sweat comfortably! You WILL sweat!

We provide shoes that are compatible with our pedals. If you choose to bring your own shoes they will need to be SPD compatible.

WHAT ARE THE MEMBERSHIP OPTIONS?

We offer monthly unlimited memberships with no minimum monthly commitment! If you regularly ride 3 or more times per week, a monthly membership might be right for you. If you are willing to make a 6 month commitment you can save even more with a recurring monthly unlimited membership.

Prefer a more flexible ride schedule? We also offer class packages in amounts of 1, 5, 10, or 20 class passes.

Are you a student or a senior? We’ve got that covered too - ask us about our student and senior pricing!

SPECIAL/PRIVATE EVENTS AND CLASSES

Are you interested in a private class or special event…talk to us about your ideas!