Please read these terms of service (the “Agreement”) carefully before using the services offered by REVolve Cycle Inc. (the “Company”).  

BY VISITING THE COMPANY’S WEBSITE OR USING ITS SERVICES, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY AND A PARTY TO THE TERMS AND CONDITIONS OF THIS AGREEMENT TO THE EXCLUSION OF ALL OTHER TERMS.  

If you do not unconditionally agree to all terms and conditions of the Agreement, you may not use the Company’s website or services.  If the terms of this Agreement are deemed an offer, acceptance is expressly limited to these terms.

Schedule/Class times/Class prices

Please note that the schedule and class prices are always subject to change.

Purchases

In order to make a reservation, you must first have a class credit or unlimited monthly membership. You can purchase class passes, or a monthly membership through this web site by logging into your account. You can also come and see us at the studio and we can help you purchase passes there. As soon as your charge is approved, your class credits or unlimited monthly membership will be added to your account.

Classes can be booked up to 7 days in advance. Every day at 8:00 am an additional day of classes becomes available for booking. 

Single or multi-class passes can be purchases and used at any time....they do not expire. 

Monthly memberships entitle you to unlimited rides for a period of one month from the date of purchase. They do not automatically renew. 

Recurring monthly memberships require a 6 month commitment. They entitle you to unlimited rides and renew automatically on the billing date each month for a total of 6 months. A valid credit card is required on your file to allow for processing of the renewals.

Refunds

Class credits purchased will not be entitled to a refund. Monthly memberships will not be refunded after it has been charged.

Please talk to us if you have unused credits, or an monthly membership, and you will be unable to use them. 

ARRIVING LATE?

If you are not signed in to the class at least 5 minutes before the class is scheduled to begin, your bike may be given to a walk-in or those on the waitlist trying to get into the class. Please ensure you arrive early to claim your spot! Late entry will not be permitted into the studio once a class has started, due to safety.

The outside doors will be locked 5 minutes before the start time of every class. This ensures that everyone is on their bike and setup ready for the class to start on time.

Cancellation Policy 

In order to ensure that everyone is able to access classes we have established an 8 hour cancellation window. 

If you want to cancel a class after it’s been booked, you must do so more than 8 hours in advance of the class start time. You can cancel a class reservation by simply logging into your account and going to My Classes (on the My Account Page) and selecting the “Unreserve” option next to the upcoming class.  If you cancel more than 8 hours ahead of time, your class credit will be returned to your account. If you do not cancel more than 8 hours ahead of time, the credit will not be returned to your account.

If you are an unlimited monthly member it is also your responsibility to cancel your class more than 8 hours in advance. If you reserve a class using an unlimited monthly membership and do not cancel more than 8 hours in advance,  REVolve Cycle reserves the right to charge you a late cancellation fee of $15 or whatever the single class rate is at that point in time.

If you have booked a spot and you do not cancel and you do not show up, REVolve Cycle reserves the right to charge a No Show fee in the amount of $20.00 ($10.00 for the REV Relief Ride). This is in addition to the loss of the class credit or charge in the case of unlimited monthly passholders. 

The No Show fee will be charged to the credit card you have on file. If you do not have a credit card on file or the transaction does not go through, the fee will represent an outstanding charge against your account. REVolve Cycle reserves the right to suspend your account until any outstanding fees have been paid.

Termination 

We may terminate your access to the REVolve Cycle Inc. website as well as your access to all of REVolve Cycle’s classes and locations at any time, without cause or notice, which may result in the forfeiture and destruction of all information associated with you.

Privacy Policy 

REVolve Cycle Inc. understands the importance of privacy, and we want you to be as comfortable as possible visiting our website and using our services. This privacy policy outlines the types of personal information we receive and collect when you use any of the features offered from time to time on our website, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may change, but any changes will be posted and changes will only apply to activities and information on a “going forward” basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Accounts 

In order to access some features of the website, you will have to create a REVolve Cycle account. You may never use another person's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.

Collection of Information 

We collect personally identifiable information, like names, postal addresses, email addresses, credit card information etc., when voluntarily submitted by our members and/or visitors. The information you provide is used to fulfill your specific request, to improve the experience on our web site, and to ensure a successful experience at REVolve Cycle Inc. REVolve Cycle Inc. may also log non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users of the site. This data is used to manage the Website, track usage and improve the Website services. This non-personally-identifiable information may be shared with third parties to provide more relevant services and advertisements to Users. User IP addresses are recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the REVolve Cycle Inc. website. If you are logged in, we may associate that information with your account. We may use clear GIFs (a.k.a. “Web Beacons”) in HTML-based emails sent to our Users to track which emails are opened by recipients. We may also use a User’s email address to send updates, a newsletter or news regarding REVolve Cycle Inc. Users may choose not to receive email of these types by following opt-out instructions contained in such email. REVolve Cycle Inc. reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.

Cookie/Tracking Technology 

This website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize our website for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Distribution of Information We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Liability Waiver 

REVolve Cycle Inc. is not responsible in any way for the safekeeping of your personal belongings while attending a class. By attending classes, events, activities, and other programs and using the REVolve studio facilities, website, or equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the REVolve Cycle workout program. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that REVolve Cycle Inc. strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. REVolve Cycle shall not be held responsible for any damage incurred to personal items while riding. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by trainers and staff. In consideration of being allowed to participate in and access the REVolve Cycle Inc. classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the REVolve Cycle Inc. classes and studio facilities, (2) release, indemnify, and hold harmless REVolve Cycle Inc., subsidiary affiliate entities and franchisees, and each of their respective members, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the REVolve Cycle Inc. classes or REVolve Cycle Inc. facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of REVolve Cycle’s classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in REVolve Cycle Inc. classes and use of studio facilities, and should not be participating in any classes.

Commitment to Data Security 

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All marketing emails and newsletters from this site allow you to opt out of further marketing mailings. We use industry-standard efforts to safeguard the confidentiality of your personal information where appropriate. Nevertheless, absolute security does not yet exist on the internet. As we continue to evolve our website and incorporate new technologies to improve communication, our policies may change. We encourage you to refer to this policy on an ongoing basis to stay abreast of our most current privacy policy practices.